What does knowledge sharing mean to me? It means working smarter! In the past, knowledge sharing was difficult because it meant dedicating time outside of your normal work duties to share "how to" articles and to provide help to other departments you didn't necessarily work closely with on a regular basis. For our culture of knowledge sharing to work, we had to make an organizational change. We put in place new processes, incentives, and departmental goals to encourage knowledge sharing and identify the different subject matter areas where help was needed. Once these new practices were put in place and adopted, the eXo Platform team was able to support customers more efficient and effectively. It really is a beautiful thing when a customer reaches out with a technical question and we can search our internal community to quickly find a step-by-step article to share in a matter of minutes. And, when we receive a new question, we can post it to our internal c...
When members of the workforce are able to share insights with one another and work together on an important project, employees can feel more valued and be more productive. Sometimes leaders can see collaboration decline as stress levels rise, yet this doesn’t have to happen. Managers can create a cooperative environment by inspiring workers to get involved in the company culture. They can also develop an effective mentorship program and even encourage curiosity. Here are three ways leaders can create better collaboration: Create fun activities Many leaders look to liven up meetings and discussions with fun activities to increase communication. These activities usually encourage employees to work together. While this can build collaboration in the present, things often change. Managers often don’t see the same enthusiasm for teamwork after the project is finished. A great way to really inspire communication between members of the workforce is to form activiti...